FAQs

We’ve compiled a list of some of the most frequently asked questions below. Don't see your question below? Reach out - we'd love to hear from you! 

Website Registration

Our products can be found at a variety of online retailers, health food stores, and large retailers, as well as direct via our website.

Our headquarters is in Green Bay, WI. We also have an office in Minneapolis, and distribution centers in Green Bay, WI and McCarran, NV.

We offer over 300 unique products to support a wide variety of wellness needs. The majority of these products are available through our website, however there are some that are available exclusively through our retailer partners.

Ordering & Product Information

If you’d like to place an online order, you can do so as a guest, or by registering for an account. Registration is not required to place an order though provides the benefit of storing address and payment information for future use, and for viewing your order history.

We do not currently offer international shipping. Residents of Canada, can place orders via NaturesWayCanada.ca.

Yes, we offer free ground shipping on all orders over $50.

We're happy to help! Contact our customer service team via live chat, or call 1-800-9NATURE (1-800-962-8873).

Most orders are received within 3-5 business days. Order placed before 2pm CT are processed the same day. Holiday shipping may impact shipping timelines.

Visit our retailer site at www.MyLeafLine.com to create a retailer account or call our Customer Service team at 1-800-225-9245.

COVID-19 Information

The people of Nature's Way is at the heart and soul of what we do. As we have been declared an essential business, we've taken important steps to both flatten the curve, and support our employees during this unprecedented time. This includes:

  • Working from Home. Employees who can complete work from home are requested to do so to encourage social distancing.
  • Cleaning Protocols. We have implemented further safety, distancing, and cleaning protocols in our manufacturing and distribution facilities.
  • Enhanced Employee Benefits. We are providing enhanced benefits for employees affected by COVID-19, including those experiencing childcare limitations due to school closures.
  • Access to Care. Employees have access to our in-house nurse practitioners, as well as 24/7 virtual access to care.

We can’t wait to be together again, but until then, we’re doing our part to plant the seeds that will grow into a happier, healthier world for everyone.

For over 50 years, we have set a standard for trust, safety, and efficacy, and these values have never been more relevant. During this pandemic, we remain committed to producing the highest quality products possible, from ingredient sourcing to rigorous testing and approvals, before they make their way to you and your family.

Due to the high demand of our products during the current pandemic, you may see delays in shipments. Any delays will be reflected in your shipping notifcation / tracking details.